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crmTagged Analyzing, Automation, Business tools, Collaboration, Contacts, CRM, Customer Relationship Management, Customers, Databases, Efficiency, Insights, Interaction, Marketing, Productivity, Sales

Is CRM just a database?

February 13, 2024

Is a Customer Relationship Management (CRM) system merely a database? Does its usefulness and complexity stop at simply storing and […]

crmTagged Augmented Reality, communication, content, CRM, Customer Experiences, Digitisation, engagement, Immersion, Innovation, Interaction, Interactivity, Promotion, Technology, user experience., Virtual Reality

AR and VR in CRM: Immersive Customer Experiences

October 31, 2023November 11, 2023

How are emerging technologies revolutionizing the world of customer relationship management (CRM)? How is the line between the digital and […]

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